linknow.com.ng (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we may share it, and the choices available to you.

1. Information We Collect

We collect several types of information when you visit or interact with linknow.com.ng:

• Personal information — information you provide directly such as name, email address, phone number, billing or contact details when you sign up, subscribe, contact us, or submit forms.
• Usage and technical data — IP address, browser type and version, device type, pages visited, referral URL, operating system, timestamps and other diagnostic data collected automatically through server logs and analytics tools.
• Cookies & tracking — small files placed on your device (cookies, pixels, local storage) to support site functionality, remember preferences, and measure performance. See the Cookies & Tracking section below.

2. How We Use Your Information

We use collected information for purposes including:

• Providing, operating, and improving our website and services;
• Communicating with you about your account, updates, support requests and other information you request;
• Personalizing and improving the user experience (content, recommendations);
• Monitoring, analyzing and improving site performance, security and preventing abuse;
• Complying with legal obligations and enforcing our Terms of Use.

3. Legal Basis for Processing (where applicable)

If you are located in a jurisdiction that requires us to state a legal basis (for example the European Economic Area), we rely on one or more of the following:

• Consent — when you have given clear consent for us to process your personal data for a specific purpose (e.g., marketing emails).
• Contract — when processing is necessary to provide a service you requested (e.g., sign-up, payment processing).
• Legal obligation — to comply with the law.
• Legitimate interests — for our legitimate business purposes such as fraud prevention, security, or improving services (balanced against your rights).

4. Cookies & Tracking Technologies

We use cookies and similar technologies for functionality, analytics and advertising. Cookies may be first-party (set by linknow.com.ng) or third-party (set by partners such as analytics providers).

You can control cookie preferences via your browser settings; however disabling cookies may limit your use of some site features.

5. Sharing & Disclosure

We do not sell personal information. We may share data in the following limited circumstances:

• Service providers — trusted third parties who perform services (hosting, analytics, payment processing, customer support) under contract and only as needed to perform those services.
• Legal requests — when required by law, regulation, legal process, or to respond to lawful requests by public authorities.
• Business transfers — in connection with a merger, acquisition, sale of assets, financing, or during due diligence related to such transactions.

6. Data Security & Retention

We implement reasonable administrative, technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. No internet or electronic storage method is 100% secure; therefore we cannot guarantee absolute security.

We retain personal data only as long as necessary for the purposes described in this policy or to comply with legal obligations. Retention periods may vary depending on the nature of the data and the purpose for which it was collected.

7. Your Rights

Depending on where you live, you may have rights regarding your personal data, including:

• Accessing the personal information we hold about you;
• Requesting correction of inaccurate or incomplete information;
• Requesting deletion of your personal information (where permitted by law);
• Objecting to or restricting certain processing activities;
• Withdrawing consent for processing performed on the basis of consent;
• Opting out of marketing communications at any time.

To exercise these rights, please contact us using the details in the Contact section below. We may ask you to verify your identity before responding to requests.

8. Children

Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected information from a child under 13, please contact us and we will take steps to remove such information.

9. International Transfers

Information we collect may be processed and stored in countries outside your country of residence. Where required, we take steps to ensure appropriate safeguards are in place (for example, standard contractual clauses) to protect your data in accordance with applicable law.

10. Third-Party Links & Services

Our site may include links to third-party websites, plug-ins or services. This Privacy Policy does not apply to those third parties — we advise you to read their privacy notices before sharing personal information with them.

11. Compliance with Nigerian Data Protection Regulation (NDPR)

Where applicable, we aim to comply with the Nigerian Data Protection Regulation (NDPR) and other relevant local privacy laws. This includes implementing reasonable measures to protect personal data and responding to lawful requests from data subjects.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top. Significant changes will be highlighted on the site or communicated via email when appropriate.